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  • Call Us: 330-759-6763
  • 4800 Belmont Avenue, Suite C, Youngstown, Ohio 44505

Member Services Matrix

Health
AT&T
Bus. Insurance
Tech.
Phone System
MiM - Mason Mingus
MiM - Shared Ad Buys
401K
CGA - Fund OCOA Plat.
CGA - Sponsor Lvl.
Patent Oppos.
AL – Alabama 811
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel
BI-1, BI-2, BI-3, Workers', E&O, D&O, Fiduciary, Fidelity
Dell, Plantronics

Digium/Switchvox

Yes - 1
Yes
Empower
Yes
Corporate
Yes
AZ – Arizona 811
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel, Allstate, AFLAC
Teleconferencing, Mobility
BI-1, BI-2, BI-3, E&O, D&O, Fiduciary, Fidelity
No - 0
Yes
Empower
Yes
Bronze
Yes
UTAH 811 – Blue Stakes of Utah 811
LTD, Part Self-Insured, Life, Supp. Life, Vision, Dental, Cobra, Travel

Mitel 3300 (Virtual, VoIP, SIP Trunks)

No - 0
Yes
No
Corporate
Yes
Bowers Insurance – Bowers Insurance
No - 0
No
No
No
Canter CPA – Canter CPA
No - 0
No
No
No
CO – Colorado 811
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel
Mobility
BI-1, BI-2, BI-3, E&O, D&O, Fiduciary, Fidelity
Dell, Plantronics
No - 0
Yes
Empower
Yes
Bronze
Yes
CGA – Common Ground Alliance
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, Cobra, Travel
No - 0
No
No
No
NY – Dig Safely New York, Inc.
STD, LTD, Part Self-Insured, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel
Mobility
BI-2, BI-3, Workers', E&O, D&O, Fiduciary, Fidelity, Notary
Plantronics

Shoretel

No - 0
Yes
Empower
No
Bronze
Yes
WI – Diggers Hotline, Inc
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel, Allstate
BI-1, BI-2, BI-3, Workers', E&O

Shoretel

No - 0
No
Empower
No
Corporate
No
GA – Georgia 811
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel, Allstate, AFLAC
No - 0
Yes
Yes
Bronze
Yes
IL – JULIE, Inc.
UHC, Supp. Life, Vision, Dental, EAP, Travel
Managed Internet
Dell, Plantronics, Sit On It Seating
No - 0
Yes
Yes
Corporate
Yes
KS – Kansas 811
No - 0
No
No
No
MISS DIG 811 – MISS DIG System, Inc.
STD, LTD, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel
Long Distance, Mobility
Dell, Plantronics
No - 0
Yes
Empower
No
Corporate
Yes
MO – Missouri One Call Systems, Inc.
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel
BI-1, BI-2, BI-3, Workers', E&O, D&O, Fiduciary, Fidelity

Asterisk (provided by vendor)

No - 0
Yes
Empower
Yes
Individual
No
National Healthcare Access, Inc. – National Healthcare Access, Inc.
No - 0
No
No
No
NY 811 – New York 811, Inc.
Part Self-Insured, Dental
No - 0
Yes
Yes
Bronze
No
Norfield Partners – Norfield Partners
No - 0
No
No
No
NC – North Carolina 811, Inc.
STD, LTD, Part Self-Insured, Life, Supp. Life, Vision, Dental, Cobra, Travel

I3

Yes - 1
Yes
No
Corporate
No
OH – Ohio Utilities Protection Service
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel, Allstate, AFLAC
Teleconferencing, Web Meeting, 811 Cloud Solution, Mobility
BI-1, BI-2, BI-3, E&O, D&O, Fiduciary, Fidelity
Dell, Plantronics

Interactive Intelligence's VOIP; cloud-based; no PBX hardware on site

Yes - 1
Yes
Voya
Yes
Bronze
Yes
PA – Pennsylvania One-Call System, Inc.
AFLAC
Long Distance, Managed Internet, MARO, Teleconferencing, Email Gateway, Web Meeting, Monitored Firewall, Internet Protection, 811 Cloud Solution, Mobility
Sit On It Seating
No - 0
Yes
Empower
Yes
Bronze
Yes
SC – South Carolina 811
STD, LTD, Part Self-Insured, Life, Supp. Life, Vision, Dental, EAP, Cobra, Allstate, AFLAC
Workers', E&O, D&O, Fiduciary, Fidelity
Dell, Plantronics

Shortel

No - 0
Yes
Empower
No
Individual
No
FL – Sunshine 811
Travel
BI-1, BI-2, BI-3, E&O, D&O, Fidelity
Dell, Plantronics

Avaya S8700

No - 0
Yes
No
Corporate
No
TN – Tennessee 811
STD, LTD, Life, Supp. Life, Vision, Dental, EAP, Travel, AFLAC
E&O
Dell, Plantronics
Yes - 1
Yes
Empower
Yes
Corporate
Yes
IN/KY – Underground Safety Alliance
STD, LTD, UHC, Life, Supp. Life, Vision, Dental, EAP, Cobra, Travel, Allstate
BI-1, BI-2, BI-3, Workers', E&O, D&O, Fiduciary, Fidelity, Notary
Sit On It Seating
No - 0
Yes
Empower
No
Silver
No
CA-North – Underground Service Alert of Northern CA & NV
Dental, Cobra, Travel, AFLAC
Teleconferencing
BI-1, BI-2, BI-3, E&O, D&O, Fiduciary
Dell, Plantronics

Avaya IP Office

No - 0
Yes
Yes
Corporate
No
CA-South – Underground Service Alert of Southern CA
LTD, Life, Supp. Life, Travel
Mobility
Dell

CISCO – Call Manager & UCM

No - 0
Yes
Empower
No
Corporate
Yes
VA – Virginia 811
UHC, Supp. Life, Vision, Dental, Travel
BI-1, BI-2, BI-3, Workers', E&O, D&O, Fiduciary, Fidelity
No - 0
Yes
Empower
Yes
Corporate
Yes